You can view a list of invoices for subscriptions to Play’s paid plans from our web dashboard.

On the dashboard, if you have any invoices to see, an additional tab for “Invoices” will be shown next to the “Members” tab. Select this tab to view a list of all invoices. You will retain access to the invoices even if you're no longer subscribed to a plan.

You can hover over an invoice and click to open up an invoice document in a separate tab.

When entering billing information when starting a new subscription, or adjusting payment details, you will have the option of using either a credit card, or an alternate method, depending on your browser. If using Safari, you will have the option of using Apple Pay. If using Google Chrome, you will have the option of using Google Pay.

We offer Monthly and Annual billing cycles.

When subscribing to the Pro plan, you’ll choose to be billed either monthly or annually. You are not committed to this billing frequency and can change it at any point from our web dashboard.

To reach our web dashboard you can click on Teams plan button in the bottom left From the dashboard, select “Change Plan” below your subscription details, and then “Manage Plan” next to your renewal date. From here, you can edit you plan’s billing frequency.

When switching to Annual billing, you will be shown an estimate for a total that you will be charged immediately after making the change. Your billing cycle will reset and a new cycle will begin immediately.

When switching to Monthly billing, the change will not happen immediately. You will be shown a total monthly amount that you will start to pay each month, once the current billing cycle ends. No immediate charge is made.

After you’ve confirmed the switch to monthly billing, but before the annual cycle has ended, you will not be able to change the billing frequency. Any editors added to your plan will be charged a prorated annual rate for the remainder of the annual cycle.

Billing for the Teams plan was designed to make adding additional Editors simple. When adding a new Editor, you will be charged a prorated amount, based on the time remaining in your current billing cycle.

If you’re on a monthly billing cycle, and you add a new Editor halfway through the month, you will be immediately charged for the half of the month that remains. For the next billing cycle, you will be charged the full month, alongside all other Editors. This keeps a single billing cycle for all Editors.

You can change your payment method from our web dashboard. From the dashboard, select “Edit Payment” in the panel showing the estimated amount of your next invoice, and enter your new payment method in the form that appears.